Customer Stories
Data driven workforce planning for operational alignment
Global airline leverages Agentnoon to unify HR and Finance stakeholders and adopt a data-driven approach to workforce planning.
Industry:
Global Airline
Use Cases:
Organizational Design
Operational Workforce Planning
Number of Employees:
12,000+
Key Stakeholders
HRBP, Finance
At a Glance
A leading global airline partnered with Agentnoon to transform its workforce planning process by adopting a data-driven, unified approach. The goal was to bring HR and Finance stakeholders together on a single platform to enhance collaboration, transparency, and efficiency in workforce decision-making.
Using Agentnoon, each department developed its manpower plan, working within allocated budgets provided directly in the tool. Through Agentnoon’s scenario modeling capabilities, they planned workforce actions such as hires, terminations, and promotions, while Finance monitored the real-time financial impacts of these changes. This allowed for quick and precise understanding of headcount spend impacts and forecasts.
To ensure alignment across the organization, the airline used Agentnoon’s Workforce Approvals feature to submit workforce plans to business GMs for feedback and approval. This tiered approval process streamlined executive alignment, creating a seamless mechanism for feedback and final sign-off across all levels.
The result was a more collaborative, efficient, and transparent workforce planning process that drove alignment between HR and Finance while empowering data-driven decision-making.
Objectives
Agentnoon enabled the customer to adopt a data-driven approach to workforce planning, fostering better collaboration between HR and Finance. The platform allowed each department to create detailed manpower plans within their allocated budgets, ensuring financial accountability. Scenario modeling tools were introduced to help departments plan workforce actions, such as hires, terminations, and promotions, while providing real-time visibility into their financial impact. A tiered workflow streamlined the approval process, aligning stakeholders, gathering feedback, and finalizing workforce plans efficiently. These efforts aimed to enhance forecasting accuracy and improve decision-making around headcount spending
Results
Agentnoon unified HR and Finance stakeholders on a single platform, ensuring transparency and collaboration in workforce planning. Departments were empowered to create workforce action plans while staying within their budgets, with real-time financial impact insights provided through scenario modeling tools. The platform introduced a tiered workflow for workforce plan approvals, enabling General Managers to review, provide feedback, and finalize plans efficiently. Comprehensive insights into headcount spending and financial forecasts allowed the organization to make informed, data-driven decisions, improving overall efficiency and accuracy in workforce planning.