Organizations everywhere are reimagining the way work gets done. But many are still grappling with how to make it happen: Where should they invest first? How will it impact workforce structure and skills supply?
To stay competitive, leaders need to innovate on structure, cost, and productivity. That means going beyond just adopting new tech and asking: Will this impact our workforce? Which tasks are ripe for automation or generative AI? Will technology displace or enhance the work people do? And critically, what new skills will we need and where? A whole host of “what-if” questions await.